Player Privacy Policy
Welcome to Infinity’s Privacy Policy. This page explains how we collect, use, store and protect your personal information when you use our casino and sportsbook services. We take your privacy seriously and aim to be clear about what data we handle and how you can manage it.
Types of data we collect
We collect information that helps us operate your account, process payments and provide a secure playing environment. Data categories include personal details, technical information and transactional records.
Personal data
Personal data may include name, email address, date of birth, contact address, identity documents submitted for verification, and account login credentials. We use this information to create and maintain your account and to confirm you meet age and identity requirements.
Technical data
Technical data covers device information, IP addresses, browser type, operating system, and usage details such as pages visited, games played and session times. This data helps us ensure site performance, prevent fraud and improve user experience.
Transactional data
Transactional data includes deposit and withdrawal history, payment method details (as required to process transactions), bet and game history, bonus activity and other account transactions. We record these details to manage payments, resolve disputes and comply with security checks.
How we use your information
We use collected data to provide and maintain your account, process deposits and withdrawals, detect and prevent fraud, and communicate about service changes or support requests. Aggregated or anonymized information may be used for analytics and service improvement.
Data protection practices
We store personal information on secure systems and restrict access to authorized staff and service partners. We implement technical and organizational measures designed to protect data against unauthorized access, loss or misuse. Where verification documents are required, we handle them with confidentiality and delete copies when no longer needed in accordance with internal policies.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, keep you logged in, and provide personalized content. Some cookies are essential for site functionality, while others support analytics and improvements. You can manage cookie settings through your browser, but disabling certain cookies may affect site features.
User rights
You have rights regarding your personal data, including access, correction and deletion where applicable. You can also request restrictions on processing or object to certain uses. Requests should be submitted via your account settings or by contacting our support team.
Access, correction and deletion
If you need to review or update your information, log into your account or contact support. We will assess requests and respond in line with applicable procedures. In some cases we may retain limited records for legal, security or operational reasons even after an account is closed.
Information sharing and third parties
We may share data with service providers who perform payment processing, identity verification, security monitoring and hosting. We also disclose information when required to prevent fraud or comply with legal obligations. We aim to ensure third parties apply appropriate safeguards to protect your data.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. When material changes occur, we will notify you via the site or your registered contact method. Continued use of our services after updates indicates acceptance of the revised policy.